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Terms of Use

Welcome to the official website of P Satyanarayan Sons Private Limited, having its registered office at Door No. 10, 3-75, Humayun Nagar Road, Opposite Pillar No. 4, Beside Azizia Masjid, Royal Colony, Mehdipatnam, Hyderabad, Telangana – 500028, India ("PSS", "Company", "we", "our", or "us").

By browsing, accessing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to comply with these Terms of Use. If you do not agree with any part of these terms, please refrain from using our website and services.

We reserve the right to revise, update, or replace these Terms of Use at any time to reflect changes in our business operations, legal requirements, or website functionality. Any modifications shall become effective from the date they are published on the website. Continued use of the website following such changes shall constitute your acceptance of the revised terms.

Suspension and Restriction of Access

P Satyanarayan Sons Private Limited may, at its sole discretion, temporarily suspend, restrict, or permanently discontinue access to the website or any part of its services without prior notice if:

  • We believe the website is being used in violation of applicable laws or these Terms of Use;
  • Fraudulent, suspicious, or unauthorized activities are detected;
  • Technical maintenance, security enhancements, or operational requirements make such action necessary.

Any such suspension or termination shall not affect existing obligations relating to completed purchases, payments due, or any rights accrued by either party prior to the date of suspension.

Applicable Law and Dispute Resolution

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of the use of this website, purchase transactions, or interpretation of these terms shall first be attempted to be resolved amicably through mutual discussions. In the event a resolution cannot be reached, the matter shall be subject to the exclusive jurisdiction of the courts and tribunals located in Hyderabad, Telangana.

Customer Verification and Transaction Security

To maintain a secure shopping environment and prevent unauthorized transactions, P Satyanarayan Sons Private Limited reserves the right to conduct customer verification checks for selected orders.

Where deemed necessary, customers may be requested to submit supporting documentation to confirm their identity and delivery details. Such verification may be required before processing, dispatching, or delivering an order.

The requested documents may include:

Identity Verification

A clear photograph or scanned copy of any valid government-issued photo identification, such as:

  • Aadhaar Card
  • Passport
  • Driving Licence
  • Voter Identity Card

Address Verification

A document displaying the delivery address associated with the order, including:

  • Utility Bill
  • Bank Statement
  • Passport
  • Aadhaar Card
  • Any other government-recognized proof of address

All information collected during the verification process shall be used solely for security and fraud-prevention purposes and shall be handled in accordance with our Privacy Policy and applicable laws.

Failure to provide satisfactory verification documents within the requested timeframe may result in delays, cancellation of the order, refund processing, or refusal to complete the transaction.